COMPREHENSIVE, EFFECTIVE, PROVEN
Effective implementation is critical to ensuring you get the maximum benefit from your software investment. To ensure you get fast and effective product implementation Inatech uses its proven 4D methodology.
So once you choose Techoil, you can be confident our team of experts are ready to deliver.
MAKING EVERY CONNECTION COUNT
Because no software product works in isolation Inatech has developed a comprehensive range of integration services.
Standard APIs: Drawing on Inatech's deep knowledge and experience of the oil market, the Techoil solution has been designed to easily integrate with other back-office applications and market data engines through standard APIs.
Connectors: Pre-built or tailored point-to-point connectors are available. Gathering Management Information System (MIS) reports isn’t always easy, especially when there isn’t one single integrated source where reports can be generated. Inatech offers a range of pre-built connectors as part of its Connector Library. These pre-built connectors are specific to the marine and oil trading industry and include:
Vessel voyage management system
If these don’t meet your specific business requirements the team can create and tailor connectors to match your business needs.
Advanced integration platform– Inacloud* (an Inatech product)
We understand that integrating multiple applications both on-premise and in the cloud can feel quite daunting. That’s why Inatech has developed Inacloud, a flexible, powerful cloud integration product more comprehensive than the common Integration Platform as a Service (iPaaS). Inacloud has been designed to integrate any ERP, CRM, custom legacy , on-premise, cloud, social and mobility applications, allowing you to manage your business on one single interface.
To find out more about inacloud, visit www.inacloudsolutions.com
*Inacloud is an independent product
First-class customer support experience
AVAILABLE JUST WHEN YOU NEED IT
With every product comes questions. Our customer support team understands your business and the product questions you may face. Our team is available to provide support across all channels of communication and at a time that suits you.
HOURS OF COVERAGEOption for business hours support and round the clock support
SUPPORT CHANNELS PROVIDED
- Phone Support
- Email Support
- Web Support
HELPING YOU GET THE BEST OUT OF OUR SOLUTIONS
We provide practical product training that ensures users are up and running with Techoil as soon as possible.
- The training will be delivered on the product with demo data.
- The training will be role based covering traders, operations, risk managers, back-office and management.
- Each of the users in the training will have a username and password to access the system.
- The day-to-day operation of each user persona would be run through with the users.
- Users will have the opportunity to use the system themselves to try out their key business scenarios.